CR: 7 Accommodating People with Disabilities

Effective Date: 07/09 Downloads: PDF Version    Revised Date: 09/14


Individuals with disabilities may not be denied access to program benefits.


  1. Clinics must be compliant with the Americans with Disabilities Act (ADA) of 1990 and must provide a range of accommodations, including, but not limited to, the use of proxies, access for service animals and provision of application assistance and interpreter services to people with disabilities.
  2. If a person with disabilities is able to come into a WIC clinic, the clinic must make accommodations to allow a service animal to accompany the person in the clinic. The clinic must provide assistance with completing an application and must provide interpretive services for the individual, if those services are required.
  3. If a WIC clinic is not accessible to persons with disabilities, WIC staff must make other arrangements to serve those persons.
  4. The WIC clinic staff may arrange to meet a person with disabilities at her/his home or at another accessible meeting place for the certification visit. Anthropometric and hematological data may be obtained from the person’s physician with the consent of the applicant or the requirements for this data may be waived if it is impossible to obtain the data.
  5. Once certified, arrangements must be made to provide on-going nutrition education and referral to other services for the person with disabilities. This may be done by home visit by the WIC staff (if approved by supervisor) or through coordination with other health care personnel, by telephone or by a combination of these methods.
  6. Food instruments may be provided to an authorized proxy, be mailed to the participant or be delivered to the participant during a home visit (if approved by supervisor).
  7. WIC clinics must ensure that staff is provided required training regarding accommodations for people with disabilities.