FD: 15 Partial Food Package

Effective Date: 12/11 Downloads: PDF Version    Revised Date: 12/11
   

Policy

Participants that are being certified after the issuance of the households’ benefits will receive a partial food package for their first month of benefits.                

At times, participants that transfer into the clinic with a verification of certification (VOC), may receive a partial food package.

 

Procedure

Adding Participants Mid-Month

All participants have a benefit start date. Every participant in a household will have the same start date. To ensure all household benefits are issued with the same start date clinics will issue partial packages to participants when certifying the participant mid-month.

The CPA will prescribe a partial food package to the participant(s) that is being added to the household. To issue a partial package the CPA will determine what week of the benefit cycle the household is in. Refer to the “Partial Food Package Breakdown” below.

Always round up to next whole number when necessary.

 

Adding Participants with VOC’s 

Out of State Transfers:

Participants that have transferred into the clinic from out of state will be issued benefits based off of their current benefit date and the remaining benefits they have on their food instruments (checks or EBT cards) from the other state. This date will be assigned as their benefit start date in the cardholder screen. The participant(s) may be issued a partial food package if they transfer between weeks 2-4 and we are unable to determine exactly what benefits remained.

In State Transfers: (Policy: CT: 14)

Participants that transfer from one clinic in Nevada to another shall continue to use their card from the previous clinic, until the end of their current benefit cycle. The participant’s appointment at their new clinic should be scheduled to coincide with the end of their benefit cycle. An exception to this would be if the participant required a food package change (ie: formula change or milk change). If a participant requires a food package change, then the participant would receive a new card from the clinic they have transferred into. The transferring clinic would status the old card (Policy: CT: 16) so the current clinic can issue a new card. The benefit start date assigned in the cardholder screen would match the date assigned by the previous clinic. The clinic would need to contact the previous clinic to get the balance from JP Morgan. The clinic would issue the remaining balance of the original food package.

Examples:

Participant A:

Benefit start date is the 5th. Current date is March 20th. Participant has benefits through May 4th and no package changes are required. Schedule the appointment on or around May 4th. Contact the previous clinic to get VOC (For Nevada clinics this is the Client Record/TAD) and let them know that they need to status the card and terminate (Policy: CT: 13) the participant.

Participant B:

Benefit start date is the 5th. Current date is March 20th. Participant has benefits through May 4th however she needs to change her formula. Schedule next available appointment and call previous clinic to get VOC (For Nevada clinics this is the Client Record/TAD), remaining balance on JPM and let them know that they need to void all benefits, status the card and terminate the participant.

 **Refer to FD: 3 Guidelines for Choosing Food Packages for allowable substitution rates of cheese, soy beverage and tofu. You may not exceed the maximum allowable amount for the food package that you are issuing.

For Example:

You are issuing benefits for a 3 year old child during week 4. The card holder has requested cheese for the child. Instead of issuing the child 2 gallons of milk, you would issue the child 1 pound of cheese plus 1 gallon and 1 quart of milk.

You must refer to FD: 3 Guidelines for Choosing Food Packages to determine what items can be substituted for each food package and category.