FD: 14 Return of Food Instruments

Policy

To maintain accurate records of unused and voided WIC F.I.’s.

Procedure

Voided and unredeemed food instruments must be returned to the State WIC Office on a monthly basis. Reasons for returns are as follows:

1. Voids
2. Transfers
3. Mistakes
4. Lost Food Instruments
5. Unused computer food instruments and Health Passport card stock

All of the above must be returned via FedEx. This gives both your clinic and the State Office delivery confirmation.

You must complete the Returned Food Instrument Register and enclose with the shipment so that the State can verify what was received.

Returned food instrument stock will be locked in the secure storage area until they are properly disposed of.

The State Office will remove any unused food instrument numbers from the WIC application to avoid unnecessary unmatched redemptions.