CT: 2 Application List / Processing Standards (New)

Effective Date: 03/01 Downloads: PDF Version    Revised Date: 10/16
   

Policy

New applicants should be pre-screened and given a clinic appointment within specific timeframes or placed on a waiting list (if applicable). New applicants to the WIC Program should be assured of barrier-free access. This includes easy and courteous initial contact with the clinic and prompt consideration of the application. In urban areas, encourage applicants to go to the most convenient WIC clinic – this may be the closest clinic to their residence or work; or may be a clinic where they are receiving other services. Employed applicants will be scheduled to minimize time away from work.

Procedure

Applicant List

 

  1. Enter the new applicant on/in the Application List.The Application List is a list, log or file, computerized or manual, of all new applicants to the program and includes, at a minimum, each new applicant’s name, address, phone number, indication of whether the client contacted by P=phone or W=walk in, date of contact, date of appointment, date of certification (if different than date of appointment), and WIC category.
  2. Pre-screen the new applicant for category, residency and income.

Category:  The new applicant must be a pregnant, breastfeeding (within 1 year of child’s birth) or postpartum (within 6 months of child’s birth or termination of pregnancy) woman, infant (in the list please note whether the infant is <6 months or >6 months of age), or child under age 5.

Residency:  The new applicant must be a Nevada resident.

Income:  Refer to Policy CT: 5.

  1. If the applicant does not qualify, note this in the “comments” section and complete and give the participant(s) a copy of the “Notice of Ineligibility, Placement on Waiting List, or Disqualification” form.  If it appears that the applicant will qualify, make a clinic appointment. If the applicant’s category is not currently being served, place the new applicant on a waiting list.

 

New Applicant Documentation Requirements

New applicants will be instructed to bring the following to their initial certification appointment;

Documentation Examples (Other similar documents may be used)
Proof of identification Women: Driver’s license or other picture ID;

Infants & Children: Birth certificate (or hospital birth record), immunization record;

For all: Medicaid card or other proof of participation in an assistance program.

Proof of residency Current utility bills, housing receipts or driver’s license;

NOTE: Homeless persons, migrant farmworkers, and recently arrived persons may not have such proof.

Proof of income Include all income coming into the household or proof of participation in TANF, Medicaid, Food Stamps, if applicable.
Immunization Card Infants and children only
Proof of pregnancy Pregnant applicants only if requested by clinic staff (should not be a barrier to participation).

 

Processing Standards

The processing timeframe is the number of calendar days which lapse between the date the applicant contacts the clinic during office hours to make an oral or written request for Program benefits. If the initial contact with the clinic is by telephone, the processing timeframes shall be working days. All new applicants must be seen within the following standards, unless the new applicant is placed on a Waiting List. For all Infants whose mothers are currently on WIC and are scheduled for an appointment after delivery, the application date will be the date the infant is seen in the clinic.

 

Timeframes

New Applicant Processing Standard
  • Pregnant Women
  • Infants under six months of age
  • Members of migrant farmworker household
  • Foster children
  • Homeless participants

 

10 calendar days (can be extended to 15 days with approval from State Office)
  • Infants over six months
  • Breastfeeding women
  • Postpartum women
  • Children
20 calendar days

 

Definitions

Applicant:    An individual who makes a request for program benefits and who may or may not already be on the program. A “new applicant” is a person not currently on the program.

Participant:    A person who is currently receiving benefits from the WIC Program.

Migrant Farmworker:    A person whose principal employment is in agriculture on a seasonal basis, who has been so employed within the last 24 months, and who establishes, for the purpose of such employment, a temporary residence.

Homeless:    A woman, infant, or child:

  • who lacks a fixed and regular nighttime residence; or
  • whose primary nighttime residence is:
    • a supervised publicly or privately operated shelter(including a welfare hotel, a congregate shelter, or a shelter for victims of domestic violence)designated to provide temporary living accommodation
    • an institution that provides a temporary residence for individuals intended to be institutionalized;
    • a temporary accommodation residence for individuals intended to be institutionalized
    • a temporary accommodation of not more than 365 days in the residence of another individual or
    • a public or private place not designed for, or ordinarily used as a regular sleeping accommodation for human beings.